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The Thames Barrier in London
Diliff, CC BY-SA 3.0, via Wikimedia Commons
Opinion · Editorial
Opinion · Editorial

The water test

Bills are rising by 36 per cent. The companies have the money they asked for. Now they must earn it.

There is a moment in every regulated industry when the excuses run out. For England's water companies, it arrived with Ofwat's final price settlement: 104 billion pounds of investment, bills rising by an average of 31 pounds a year, and a set of targets the companies themselves agreed were necessary.

Bewl Water reservoir in Kent
Oast House Archive, CC BY-SA 2.0, via Wikimedia Commons
Bewl Water reservoir in Kent. The settlement funds the biggest programme of supply projects in decades.

The industry asked for more and got less than it wanted but more than the regulator first proposed. Thames Water, which wanted a 53 per cent rise, was allowed 35. The settlement is, by any measure, generous: a quadrupling of enhancement spending, nine new reservoirs, a 45 per cent cut in storm overflow spills by 2030.

What the companies cannot now say is that they lacked the money. The claw-back mechanism means unspent investment must be returned to customers. The fines, 18.2 million pounds for Thames Water's dividends alone, show the regulator is willing to use its teeth.

A water treatment works in Britain
N Chadwick, CC BY-SA 2.0, via Wikimedia Commons
A water treatment works. Cleaner rivers and secure supplies are the only justification for the bill rises.
The only justification for it is delivery.Daily Herald

The Consumer Council for Water warns that bills will rise 53 per cent after inflation by 2030 and that two in five customers already found the increases unaffordable. That is the political context in which every future pollution incident will now be judged: customers are paying for improvement, and they will expect to see it.

This newspaper's view is simple. The settlement is fair to the companies and hard on households. The only justification for it is delivery: cleaner rivers, fewer spills, secure supplies, and an end to the era when dividends flowed and investment did not. If the companies fail this test, the argument for a different ownership model will become unanswerable.

Filed under: Opinion, Editorial, Water, Ofwat, Opinion

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Opinion Editor